Privacy Policy

This Privacy Policy is designed to inform you of the ways of which Larissakayfitness.co.uk collects, stores, uses and manages the data of its visitors and customers. The security and privacy of Data collected; solely for the use of Larissakayfitness.co.uk services is very important. Larissakayfitness.co.uk is hosted on Wix, all data is stored on a secure server behind a firewall and is only used for services and communications provided by Larissakayfitness.co.uk and echancing your web experience. Larissakayfitness.co.uk is Operated By Larissa Chadney, A Certified fitness professional; all of its specific privacy policies are outlined below.

HOW WE COLLECT THE INFORMATION

There are many ways in which Larissakayfitness.co.uk collects information from its users: Via registration on our website, via subscribing to Larissakayfitness news, updates and marketing experience, Upon filling out and submitting user input forms to provide users with the use of our services and coaching. Upon contacting customer service to request Larissakayfitness.co.uk’s communication and from the navigational information about where our visitors go on our website.

THE INFORMATION WE COLLECT

In order to provide users with the most efficient and enhanced service and to better understand your preferences, we may request any of the following information from you: name, address, telephone number, email address, gender, year of birth, type of exercise regime, fitness goals, weight, physical measurements, exercise progress, progress photos and any other information used to create your profile, tailor your plans and provide you with the best coaching service possible. We receive, collect and store any of this information that you enter on our website or provide to us using other methods. We may also collect personal and non-personal information such as the Internet protocol (IP) address used to connect your computer to the Internet, login details such as e-mail address and password, computer and connection information, to better enhance your experience, your details will never be shared or used for any other reason that is not stated within this policy.

WHERE ITS STORED

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us provide our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
 
All direct payment gateways are offered by the Third-Party provider Paypal , we do not collect any payment details as they are stored on our third party provider for your security and ease of use. We are confident that Paypal adhere to GDPR standards for more information about how Paypal handles and stores your payment details please read thier privacy policy here.

WHY DO WE COLLECT THIS INFORMATION

We collect personal information (PI) and non-personal information for the following reasons:

  • To Provide you with our services and a way of operating them.

  • To provide our users with ongoing customer assistance and support.

  • To be able to contact our users and visitors with important information, notices, guidance, suppport and promotional messages.

  • To create statistical data and other non-personal information, which we may use to improve and provide our respective services.

  • To create a tailored coaching experience.

  • To comply with any compliccable laws and regulations.

HOW DO WE USE THE INFORMATION

All Personal Information you provide us with will be stored, used and secured by us in accordance with current data protection legistation and the policies outlined in this privacy policy. We will primarily use your personal information to provide you with our services, create a bespoke coaching experience and create a platform of which you can use to make the most out of our services. We may also use this information to contact you via email to provide you with materials and coachine guidance. We will only send you marketing emails if you have opted in to recieving information about products, services, offers and news relating to Larissakayfitness. Navigational Information may also be collected to analyse visits to our website and to better understand the interests and needs of our visitors, in order to improve our products and services and deliver its users with the type of content they are most interested in. The information obtained from registration online is used to improve your web experience with Larissakayfitness.co.uk, Upon registration you may be promted to provide your Personal Information such as name, email, goals, weight, height, this will be used to create your profile, to allow your coach to create a tailored exercise regime and guidance and provide you with our services. Additioal non-personal information such as your browser version and IP Address may be collected, which will inform us of the general use of our website. Larissakayfitness.co.uk will never sell any information about you to anyone. “Cookies” are only used by Larissakayfitness.co.uk only to allow you to use Larissakayfitness.co.uk’s web site in the most efficient manner.

CONSENT

When you provide Larissakayfitness with personal information to book our services, create your profile, fill out forms for coaching services, i imply that you consent to the collection of this data and for the use of that specific reason only.

If asked for personal information for marketing purposes I will ask you directly for your expressed consent or provide you with the opportunity to say no.

If you wish to withdraw your consent you can do so, by using the GDPR tools linked at the bottom of Larissakayfitness.co.uk's Footer.

HOW DO WE CONTACT YOU

We pay contact you by the email that you provided when you joined the website as a user. If you wish to change this information please contact Larissa Chadney (Your coach and website operate by email) at lbw14612@hotmail.co.uk 

DISCLOSURE

I may only disclose your imformation if required to do so by law or if you violate my terms of service.

PAYMENTS

Larissakayfitness.co.uk does not store payment details, instead Larissakayfitness uses Paypal's secure payment service to handle payments and provide you with a sucure and convenient way to pay. All payment details are handled and stored by paypal.

THIRD PARTY SERVICES

Larissakayfitness.co.uk uses the following third party services to provide you with the best service possible.

  • Wix to host our website and provide you with access to our services and safely store your information with high security measures.

  • Paypal to allow our customers to safely and securely purchase goods and services offered by Larissakayfitness. Paypal is a widely recognised payment service who take great measures to make sure your payment details are secure, for more information on Paypal's privacy policies click here.

  • GoogleSheets to provide you with offline access to Online Programs and track your progress, information such as Name, Weight, Physical Measurements and Exercise Performance are stored on googlesheets. These details are securely stored in a spreadsheet that is only accessible by the client and coach.

LINKS

Larissakayfitness.co.uk may contain links to other websites for your convenience, Larissakayfitness is not responsible for the privacy practices of other sites and encourages you to read their policies.

SECURITY

Larissakayfitness.co.uk is hosted by Wix, Wix stores and monitors your data behind a firewall to prevent any unauthorized access and disclosure of personal information.

COOKIES

Cookies are widely used accross the internet to provide its users with ease of use. It is a small removeable data file that is stored on your website browser on your computer or mobile device. They allow you to place orders efficiently and for us to enhance and personalise your online experience. We use cookies to recognise you on return to our website, anlyse visitor behavior and speed up the process. You can use your browser settings to erase cookies stored on your browser, warn you each time a cookie is being sent and turn off all cookies.

EMAIL COMMUNICATIONS

Marketing Emails from Larissakayfitness.co.uk will only be sent to you if you subscribed to receive marketing emails and updates or Informative emails may be sent to you to provide you with links and guidance upon purchasing our services, if you have opted-in for one of our coaching services Larissa Chadney may email you directly to provide you support, guidance or to respond to any enquires you may have made. If you make a booking upon the website for one of our 1-2-1 services your email address will be used to confirm your bookings and update you of any chances. We do not believe in flooding customers with email correspondance and so your email address is only used to provide you with timely information that you have requested, that we believe will be of a benefit to you, that will have significant importance to you or that is required to provide you with a bespoke service.

AGE OF USE

Due to laws and the nature of physical activity and the physical demands of exercise Larissakayfitness.co.uk services are only to be used by those who are 16 years or older.

OPT OUT/UNSUBSCRIBE

You can request to stop recieving emails from Larissakayfitness.co.uk at any time. You can do so by clicking the unsubscribe button at the bottom of email correspondance or by contacting us directly by email.

HOW CAN YOU WITHDRAW YOUR CONSENT

If you don’t want us to process and store your data anymore, please contact us using the GDPR tools provided on our website, you can find this link on our website footer under GDPR.